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Thank you for your excellent support!
-- N. Whittome, Microsoft SBS MVP

Title Simply stated, our goal is an unexcelled customer experience. We strive for this by first producing a quality product, then, if needed, providing you with incomparable technical support. We think this generates a loyal client base, large and small, local and worldwide. If our support team can't find the answer and it involves our product, we will take the lead and work with other vendor support teams if needed until we do.

Our goal is to respond to support issues within one business day, however generally you will find us answering much more quickly.

For faster response, please follow the instructions below:

Review the product documentation:

Lakewood XWALLFilter for Exchange 2003 Installation Guide
Lakewood XWALLFilter for Exchange 2007 Installation Guide
Lakewood XWALLFilter for Exchange 2010 Installation Guide
Lakewood XWALLFilter for Exchange 2013 Installation Guide
Lakewood XWALLFilter for Exchange 2016 Installation Guide
Lakewood XWALLFilter for Exchange 2019 Installation Guide
DataEnter XWall Installation Guide

Please look through the appropriate FAQ by clicking on the category below:

XWALLFilter
XWall

If you still can't find an answer to your issue, submit your issue, along with your basic configuration information, to our technical support staff.

Click here to place your support request.

We offer telephone support if this is urgent or can't be solved through email, however we would appreciate it if you would first attempt to resolve any matters via email and contact you by phone after receiving your technical support request.



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